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How to Set Up Two-Factor Authentication on SAP Software & Solutions

two-factor authentication - How can I set up two-factor authentication?

Setting up two-factor authentication (2FA) on SAP software and solutions, particularly for SAP Concur, is a straightforward process that enhances the security of your account. Follow these detailed steps to enable 2FA:

Step 1: Access the Login Page

Step 2: Enter Your Credentials

  • Input your username and password as you normally would. If your organization uses Single Sign-On (SSO), you will not need to set up 2FA.

Step 3: Initiate Two-Factor Authentication Setup

  • Upon your next login after October 18, 2023, if you are using basic authentication, you will be prompted to set up two-factor authentication.

Step 4: Choose Your Authentication Method

  • You can choose between using a mobile authenticator app (such as Google Authenticator or Microsoft Authenticator) or receiving codes via SMS. For this guide, we will focus on using an authenticator app.

Step 5: Download an Authenticator App

  • If you haven’t already, download an authenticator app from your device’s app store. Popular options include:
    • Google Authenticator
    • Microsoft Authenticator

Step 6: Scan the QR Code or Enter the Key Manually

  • After selecting the authenticator option in SAP Concur:
    • A QR code will be displayed.
    • Open your authenticator app and select the option to add a new account.
    • Use the app to scan the QR code displayed on your screen.
    • Alternatively, if scanning is not possible, you may receive a long key that can be entered manually into the authenticator app.

Step 7: Retrieve Your Authentication Code

  • Once added successfully, your authenticator app will generate a time-based one-time password (TOTP). This code changes every 30 seconds.

Step 8: Complete the Setup Process

  • Enter the current authentication code from your authenticator app into the designated field on the SAP Concur login page.
  • Click “Verify” or “Submit” to complete the setup process.

Step 9: Log In Using Two-Factor Authentication

  • On subsequent logins, after entering your username and password, you will be prompted to enter a code from your authenticator app.
  • Open your app, retrieve the current code, and input it into SAP Concur to gain access.

Additional Tips:

  • If you switch devices or lose access to your authenticator app, follow instructions provided by SAP Concur for disabling and re-enabling MFA.
  • Ensure that you keep backup codes in a secure location in case you cannot access your authenticator app.

By following these steps, you can effectively set up two-factor authentication for enhanced security on SAP software and solutions like SAP Concur.

Authoritative Sources Used in Answering this Question

  1. SAP Concur Support Overview - This source provides comprehensive information about support options available for users of SAP Concur.
  2. Two-Factor Setup Guide for End Users - This guide outlines step-by-step instructions specifically designed for end users setting up two-factor authentication.
  3. SAP Security Documentation - This documentation details security measures implemented by SAP including two-factor authentication protocols and best practices.